Privacy Policy
Effective Date: January 7, 2025
1. Introduction
Welcome to OpinionShape ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.
2. Collection of Personal Information
We may collect the following types of personal information from you:
Contact Information: Name, email address, phone number, mailing address.
Account Information: Username, password, and other information related to your account.
Payment Information: Credit card number, billing address, and other payment-related details.
Usage Information: IP address, browser type, device information, and browsing behavior.
Communication Information: Records of correspondence with us, including feedback and inquiries.
We collect this information through various means, including when you visit our website, register for an account, make a purchase, subscribe to our newsletter, or contact us.
3. Use of Personal Information
We use your personal information for the following purposes:
To Provide Services: To process transactions, manage your account, and provide customer support.
To Improve Our Services: To analyze usage trends, enhance user experience, and conduct research.
To Communicate with You: To send you updates, newsletters, promotional materials, and respond to your inquiries.
To Comply with Legal Obligations: To meet legal requirements and enforce our policies.
4. Disclosure of Personal Information
We do not sell or rent your personal information to third parties. However, we may disclose your personal information in the following circumstances:
Service Providers: To third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing.
Legal Requirements: To comply with legal obligations, respond to lawful requests, or protect our rights and safety.
Business Transfers: In connection with a merger, acquisition, or sale of assets, where personal information may be transferred as part of the business transaction.
5. Security of Personal Information
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption, access controls, and secure servers. Despite these measures, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve website functionality. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Access and Correction
You have the right to access and correct your personal information that we hold. If you wish to review or update your information, please contact us using the contact details provided below. We will respond to your request in a timely manner.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Thank you for trusting OpinionShape with your personal information. We are committed to protecting your privacy and ensuring a positive experience on our website.